Exchange & Return Policy

You will have 7 days after an item is delivered to you to notify us that you want to return the item. This means if your item was delivered, e.g., on the 10th of the month, you have till the 17th of the month to initiate a return. If the item you wish to return meets the criteria mentioned below, you can initiate your return by calling us at +92 322 3722209.

HomeKet Return policy is valid for 2 situations/circumstances:

• In the event that you receive the wrong product.
• In case the product delivered to you has a defect or issue.

Returning an item is simple; just follow the steps mentioned below:

• Check if your product meets all requirements.
• Call and email us and request a return.
• Our team will provide the address of our office where you have to return.
• Pack items as it is as received.
• Arrange product pick-up or drop-off.
• Your returned item will be Quality Checked.

If validated and the Quality Check passes, you will be refunded for the item.